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Have a question about a product, your order, or need personalised advice? Fill in the form below and we’ll get back to you within 24–48 business hours.

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Frequently Asked Questions

How can I track my order?

Once your order is dispatched, you’ll receive an email with a tracking number. You can also check your order status in your account dashboard.

What is your return policy?

We offer a 14-day withdrawal period with no reason needed. Products must be in original packaging and unused condition. See our Returns & Warranty page for full details.

Do you offer racket advice?

Yes! Contact us by phone or email and our team will help you find the right racket for your playing level, style and budget. You can also visit our store for hands-on testing.

Do you ship internationally?

Yes, we ship to Spain (Peninsula), the Balearic Islands and selected EU countries. See our Shipping & Payment page for zones, costs and delivery times.

Our Location

Find us on the 2nd floor of La Vaguada Shopping Center in Madrid — one of Spain’s largest shopping centres with free parking and excellent public transport connections (Metro: Barrio del Pilar, Line 7).